A Marketing & Management Business Professional.
CV
CV
CV
CV
CV
Professional Summary
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Marketing management & communications professional with experience in campaign support, content creation, and stakeholder relations – turning complex info into clear, action-oriented messages.
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Operations-minded coordinator who streamlines workflows and uses data to track performance, improve turnaround, and raise accuracy.
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Bilingual (ENG/SPN) collaborator known for empathy, accountability, and adaptability; effective across social, email, events, and cross-functional teams.
Key Skills
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Marketing & Strategy: Content strategy/creation; social media management (Facebook, Instagram, TikTok, X, Yelp); digital & brand marketing; promotional strategy; event planning; outreach & community engagement; account management; talent development.
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Analytics & Tools: Microsoft 365 (advanced Excel), Google Workspace, Google Ads Manager CRM/Email marketing analytics, basic web design, Tableau, Adobe Creative Cloud, Final Cut Pro X, iMovie (trailers), Pro Tools LE, JMP.
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Operations & Communication: Written & verbal communication, prioritization, time management, decision-making, adaptability, multitasking, performance under pressure, customer/stakeholder service.
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Languages: Bilingual—English & Spanish.
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Certifications/Training: CPR/AED; Hazard Communication; Harassment Prevention; Bloodborne Pathogens.
Work Experience
05/2023 - Present
Academic Program Coordinator - UT Austin
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Coordinate course scheduling, room reservations, and evaluation timelines; keep CSU/FaSET/Class Manager data accurate.
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Support faculty and students with exams, grade reporting, prereq/registration issues, and clear communications.
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Contribute to course inventory (creation/retirement), schedule builds, and process documentation to improve handoffs.
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Serve as front-line contact for prospective students/families; provide timely, empathetic guidance.
02/2023 - 05/2023
Field Coordinator - Okstate Tulsa Campus
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Built/maintained community partnerships; represented “United We Can” at meetings and events.
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Led end-to-end marketing and event coordination (digital + in-person); managed stakeholder communications.
04/2022 - 02/2023
Hispanic Outreach Recruitment Specialist - Okstate OKC Campus
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Managed relationships with 25+ Hispanic-serving high schools and tech centers; promoted OSU programs.
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Executed recruitment campaigns and events; partnered with Admissions and Recruitment on outreach projects.
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Acted as liaison to Hispanic community organizations to expand awareness and access.
09/2021 - 03/2022
QA Analyst II - Paycom Software, Inc.
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Wrote and executed test plans; documented defects and validated fixes prior to production release.
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Partnered with developers and support to reproduce issues and align solutions with user expectations.
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Advocated for customer workflows to ensure usability and quality standards were met.
06/2021 - 09/2021
L4 Area Manager - Amazon.com. Inc.
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Led Stowing/Inbound operations across one–two floors; monitored productivity and safety targets.
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Used internal tools to track pallet flow, floor rates, and associate performance; delivered coaching/feedback.
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·Jumped in on the floor as needed to keep throughput on target.
05/2019 - 05/2021
Receptionist - OSU Career Services
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Supported 15,000+ students, 400+ recruiters, and 200+ guests with front-desk service and information.
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Managed daily projects/events: designed career-fair maps, created reports (Excel), and supported promotions.
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Utilized HireOSUGrads to research employers, schedule services, and maintain accurate records.
05/2018 - 05/2021
Member Experience - Tandy YMCA
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Handled front-desk transactions, facility check-in/out, and member support.
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Entered/maintained data in DAXKO and CORE; conducted tours and ensured lobby/facility readiness.
10/2016 - 08/2017
Key Holder - Vintage Stock
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Operated TAMS POS; evaluated returns, addressed customer issues, merchandised and shrink-wrapped products.
08/2016 - 10/2016
Sales Associate - F.Y.E. (For Your Entertainment)
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Cashier and sales support; pitched memberships, merchandised CDs by genre, and located items via POS.
02/2016 - 07/2016
Sales Associate - Aeropostale
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Recovered sales floor/back stock; executed floorsets for seasonal resets; delivered service that drove repeat visits.
08/2015 - 02/2016
Front of House - Chick-fil-A
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Operated POS, drive-thru headset, dessert/drink station, and dining room; balanced speed with guest service.
Education
May 2021
Bachelors of Science, Marketing Management
Oklahoma State University - GPA 3.6
May 2021
Associates of Science, Business Administration
Tulsa Community College - GPA 3.7
Awards &
Honors
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Dean’s Honor Roll — Oklahoma State University 2018–2021
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Dean’s Honor Roll — Tulsa Community College 2018–2020
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Demarest Scholarship — OSU 2019–2020
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Cowboy Covenant Scholarship — OSU 2017–2019
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Empower Scholarship — OSU 2018–2019
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Tulsa Chapter OSU Alumni Association Scholarship 2017–2018
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Ketchum Scholarship — OSU 2017–2018
Leadership &
Activities
Color Guard Captain — OSU Cowboy Marching Band Stillwater, OK | 2019–2020
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Led rehearsals and game-day logistics; supported team communications; also served as Instagram Ambassador (2018–2020).
Performer — OSU Cowboy Marching Band Color Guard 2017–2020
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Participated in collegiate performances, including Walt Disney World Magic Kingdom parade (Dec 27, 2017).
Peer Mentor — Empower First-Year Success (OSU) 2018
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Facilitated workshops and guided new students to campus resources.
Student Reporter — The O’Colly (OSU) 2017–2018
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Wrote news/features under deadlines; conducted interviews and fact-checked copy.
Community Outreach — Tulsa & OKC Pride 2015–2017
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Supported parade PR/logistics and community engagement efforts.
Liaison — Tulsa Mayor’s Youth Council 2016–2017
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Represented student voice to city offices; coordinated service initiatives.
Winter Guard Instructor — Nathan Hale HS 2015–2017
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Choreographed routines and coached performance fundamentals.
High School Leadership (selected) 2015–2017
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Student Council President; Senior Class President; PR Officer (Honor Society, GSA, Key Club, BPA); Prom Committee — led events, communications, and volunteer teams.